Shipping And Cancellation Policy
A. At Cotton Rack, we take great care in delivering your products to you, and we partner only with reputed national couriers. Shipping within India is FREE for all orders above Rs.999. For orders below that, we charge a flat Rs.150 shipping fee.
B. Shipping time may vary. Look for shipping info on the product page for individual shipping times.
C. Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
D. As soon as your package ships, you will recieve an email & SMS regarding your package tracking information.
E. For International shipping, the shipping rates are country & region specific and are by default send through Registered Post via India Postal Service. The Shipments can take anywhere between 10-30 days to reach the destination.
F. We are continously working on providing you with better shipping options Nationally & Internationally. Hence for the same, newer and better service options will be added in the future which might or might not come at an additional cost.
We will be able to accept order change or cancellation requests any time before we ship your order. Unfortunately, we cannot cancel orders once the shipment is out of our warehouse for delivery, we would suggest you to please wait for the shipment to reach you and then mail us at firstname.lastname@example.org. We shall happily assist all your genuine concerns.